These rules apply unless otherwise stated in the fine print pertaining to the Offer:
- The voucher will expire on the date specified on the voucher.
- Cannot be combined with other offers.
- Booking, reservations, and amendments are subject to availability.
- In case there is an existing Admission Policy/ Reservation Policy/ House Rules/ Club Rules regarding dress code, attire, language, ethics, or suitability to redeem the Voucher at a Merchant’s Establishment, the Customer or the User shall have to abide by the same
- In case you have availed or booked any At Home Service, please ensure that you duly check and validate the Photo ID Proof of the personnel of the Merchant or Individual itself, as the case may be.
- Must be redeemed in a single visit (unless specified otherwise).
- Vouchers can be redeemed only after due verification of the Customer (including Photo ID Proof if required).
- All local/ national laws and rules, consumption of intoxicants, etc. that apply to regular customers, apply to Glokal voucher holders too.
- The merchant is solely responsible for the taxes levied/ to be levied on the services/ products for providing the Sales Invoice to the Customer against the services rendered or product sold.
- In case of cancellation or transactional failure, Promo Codes shall not be valid for cashback.
- Once any digital voucher purchased it can’t be canceled for any reason.
- Refund is not applicable for vouchers once purchased.
- If an offer becomes unavailable between your booking and before redemption, Glokal will cancel your order and may notify you by email.
- Refund for cancellation or otherwise will be processed by the original mode of payment as was used while ordering by the Customer or in the form of Glokal credits, as per the discretion of Glokal.
- Any voucher bought using Referral/ Promotional Credits shall not be eligible for re-validation or refund or cancellation.
- Where an Offer is specified to be non-cancellable or non-refundable on the Offer Page, this Refund & Cancellation Policy shall not apply to such Offers.